Express Mail Department I Delivery by Courier I Latvia I Baltics I World

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Express Mail Service working hours during Midsummer`s holidays

From June 23 till June 27 Express Mail Service is not picking up items from addressees and is not making item deliveries. Last possible deliveries before Midsummer`s holidays will be made on June 22.

From June 23 to June 27 our Customer Service Centers will be closed, You can reach us till June 22 17:00.

Possible delays in deliveries due to an emergancy

Please note that due to the spread of Covid-19 in Latvia and abroad the situation is still serious and affects the delivery process. We process and deliver an increasing number of shipments and do our best to deliver the shipments to the recipients as soon as possible. Please note that delivery times for international shipments may also be longer than specified and delivery conditions vary from country to country based on morbidity.

Currently we are providing deliveries to all previously available destinations, items that cannot be sent abroad immediately are stored in Latvijas Pasts sorting center and will be sent out as soon as possible.

Brexit changes from 1. January, 2021.

Please be informed that due to the exit of the United Kingdom (the United Kingdom of Great Britain and Northern Ireland) from the European Union, the following changes, which will take effect as of 1 January 2021, shall be taken into consideration:

  • The consignments to the United Kingdom may require longer processing and delivery time due to customs formalities;
  • Instead of 21% VAT rate, the VAT rate of 0% will be applied.

The performance of relevant customs formalities will be required for the incoming consignments from the United Kingdom, by clearing the consignments and paying the taxes enforced by the state. The conditions for the application of taxes and information on customs clearance is available from the State Revenue Service- or +371 67120000.

Starting from 09.11.2020. customer signature during delivery will not be collected

In connection with order of the Cabinet of Ministers No.655 of 6th November 2020 “Regarding Declaration of the Emergency Situation” 5.36 point: the condition laid down in the laws and regulations regarding the obligation of the addressee to sign in the area of the informative notice “date and signature” or on the sensor of the signature capturing device shall not be applicable during the emergency situation, if the postal operator, upon using consignment processing systems which prepare and aggregate the consignment receipt data, ensures documentary or electronic evidence that the particular consignment has been issued.

Signature on bills of lading and leasing documents will be requested in the previous order.

Possible delays in deliveries due to an emergancy

Dear Customer!

Please note that due to the spread of Covid-19 in Latvia and abroad the situation is still serious and affects the delivery process. International passenger flights are allowed at minimal level and with various additional conditions. Scheduled flights for parcel delivery may be canceled and we need to look for alternative delivery solutions. Deliveries are also hampered by congestion and queues in International transit airports which are also affected by the comming Christmas season. Each country has their own delivery conditions that prevent shipments from reaching recepients on time, delivery times and quality standards at international level are not in force.

Currently we are providing deliveries to all previously available destinations, items that cannot be sent abroad immediately are stored in Latvijas Pasts sorting center and will be sent out as soon as possible.

Starting from 03.11.2020. cash collection during courier delivery is suspended until further notice

To limit the spread of Covid-19 from 3rd November 2020 payments with cash are suspended. Only payments with payment card will be accepted during courier deliveries. We invite you to understand this situation and take care of your own and your fellow people safety!

Delivery of Express Mail Service items to foreign countries is still limited and may be delayed

Dear Customer!

As international passenger transport is still allowed only at a minimum level and with various additional conditions due to measures to contain the COVID-19 coronavirus outbreak, the exchange of postal items with foreign countries is also delayed. Any timelines and quality standards for delivery of postal items have now been suspended at international level and are not in effect. Deliveries are also hampered by congestion of items and queues at international transit airports. In these exceptional circumstances Eksprespasts urges customers to be understanding and to take into account the longer delivery time of postal items, which cannot be determined precisely in all cases.

Eksprespasts currently provides deliveries to all previously available countries of the world, it must be taken into account, however, that route planning takes longer: items that cannot be dispatched immediately are stored in the sorting centre of Latvijas Pasts and sent as soon as it becomes possible.

Sūtījumu piegādes ierobežojumi Itālijas teritorijā no 2020. gada 4.marta

Lai veicinātu COVID-19 vīrusa ierobežošanas pasākumus, saskaņā ar Itālijas Ministru prezidenta 2020.gada 4.marta lēmumu, sūtījumu piegādes tiks veiktas ar paaugstinātiem piesardzības pasākumiem. Sūtījumi, kuru izmērs to ļaus, tiks ievietoti pastkastītē. Ja sūtījuma izmērs būs lielāks, pastnieks nosūtīs saņēmējam aicinājumu doties uz pasta pakalpojumu sniegšanas vietu. Šie pasākumi tiek attiecināti uz visu valsts teritoriju līdz vīrusa izplatības beigām, kas pagaidām ir noteikta līdz 03.04.2020.. Itālijas Pasts informē, ka sūtījumu apstrādes un piegādes procesā darbinieku skaits tiek ierobežots līdz minimumam, tādēļ tiks ietekmēts sūtījumu piegādes ātrums.

Express Mail provides fast delivery services
from hand to hand throughout the world.

Using the broad delivery network of Latvijas Pasts and collaboration partners, Express Mail is able to deliver items quickly and safely to the most remote places in the world.
Companies are offered a versatile item delivery system with several extra options. We offer the most affordable business solutions
and each customer gets a custom-tailored service.

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Mailing to Circle K and Post Offices

The item is delivered to a Circle K petrol station or a post office on the following business day.

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We provide the recipient with the possibility to pay for the goods in cash or using a payment card at the time of delivery.

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Processing of Documents

An item can be accompanied by documents, which we ask the customer to sign and return to the sender. We will return the received documents at your convenience – every day, once a week, twice a month, or once a month.

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Bulky Cargo

In the territory of Latvia, we also offer shipment of bulky cargo, pallets, where the sum of length, width and depth exceeds 2.1 m.

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